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Terms & Conditions | Loyalty Program

Please carefully read the following Terms of Use & Privacy.

Thank you for visiting PURALIMA®. This Privacy Policy describes how PURALIMA® and its subsidiaries and affiliated companies (collectively, “PURALIMA”, “we” or “our”) collect, use and disclose personal information of visitors to our website, users of our online services and others to whom we expressly provide that this Privacy Policy will apply.

Copyright that is Property of PURALIMA®

All content included in the Site, such as text, graphics, logos, icons, images, media, data, audio, animation, software and other information and materials, is the copyright and property of PURALIMA® or its content suppliers and protected by U.S. and international copyright laws. Permission is granted to electronically copy and print hard copy portions of the Site for the sole purpose of placing an order on the Site; using the Site as a resource; or using the Site for personal information. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the Content of the Site, is strictly prohibited.

Trademark that is Property of PURALIMA®

The trademarks, service marks, logos, slogans, trade names and trade dress used on the Site are property of PURALIMA®. Unauthorized use of any trademark of PURALIMA® may be a violation of trademark laws. Any third party names or trademarks referenced in the Site do not constitute or imply affiliation, endorsement or recommendation by PURALIMA® or of PURALIMA® by the third parties.

Information that PURALIMA® Collects

PURALIMA® only obtains personally identifiable information such as your name, email address and payment card or other information when you provide it voluntarily. For example, personal information may be collected from you to:

  • respond to your comments regarding a PURALIMA® restaurant, our websites, or other aspects of PURALIMA®;
  • register you for our mailing lists or as a user of online or mobile products or services we offer, or to register you for promotions or offers conducted through our websites or mobile campaigns;
  • transmit payment information for online or mobile orders;
  • respond to job inquiries and job applications submitted by you; and
  • respond to other information submitted by you to any of our websites or through any of our mobile campaigns.

This information will be used for the purposes for which you provide it. We may also use this information to communicate with you from time to time for other purposes, such as to create personalized promotions by combining your personal information with non-personal information about you, such as the amounts and types of purchases you make or any benefits you receive through our programs. We may also use the information you provide us for additional purposes as described under “Sharing of Personal Information.”

In addition to personally identifiable information about you, PURALIMA® may collect aggregated data or anonymized data that does not directly identify you. For example, we may automatically collect website use information, such as information about your Internet service provider, your operating system, browser type, domain name, Internet protocol (IP) address, your access times, the website that referred you to us, the Web pages you request, and the date and time of those requests.

Cookies that PURALIMA® Stores

We use cookies for a variety of purposes to improve your visits to our websites. Cookies are pieces of information that a website transfers to the hard drive on your computer for record-keeping purposes. These cookies will allow the website to remember important information that will make your use of the website more convenient. For example, we track the total number of visitors to our websites on an anonymous aggregate basis. We also use cookies so that we remember you when you return to our websites.

You can use the options in your web browser to notify you when you receive a cookie or otherwise change your cookie preferences. Click on the “Help” section of your browser to learn how to make those changes. But remember, if you disable cookies, you may not be able to take advantage of all the exciting features of our websites.

Our websites may also use web beacons or pixel tags, which are electronic images that may be used on our websites or in our emails. We use these tools to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.

Sharing of Personal Information

PURALIMA® uses its best efforts to protect your personally-identifiable information and privacy. We do not sell, transfer or disclose your personal information to any third parties other than for the limited purposes described in this policy.

With your permission, we will send marketing information to you, such as promotional offers or information about new product offerings, programs or restaurant openings. If you do not want to receive this stuff, you can contact us to opt out and we will not send it to you thereafter. Also with your permission, we may occasionally send marketing information to you on behalf of one of our business partners. On our websites, in our restaurants, or elsewhere, we may ask if you want to receive marketing materials from our business partners. If you want to receive this stuff, we’ll send it to you… if you don’t want it, just tell us and you won’t get it. But remember, PURALIMA® will not share your personal information with any of its business partners. We will just send a mailing, e-mail, text message or similar communication on behalf of the business partner.

PURALIMA® sometimes contacts other companies for a variety of reasons, such as fulfilling orders, assisting with promotions, and providing technical services for our websites. These companies may have access to personal information if they need it to do their work. However, we will generally obligate these companies to use any personal information only for the purpose of performing their work.

We may, where expressly stated, post certain submissions on our websites. However, we will not include your full name or other personal information identifying you unless you have given us consent to do so.

We keep your job inquiries and job applications confidential. However, we may share personal information within our affiliated companies for purposes of evaluating you as a candidate for any openings.

PURALIMA® does reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to fulfill your requests, or to cooperate in any law enforcement or similar investigation.

Finally, we may also share aggregated or anonymized information that does not directly identify you.

PURALIMA’S® Privacy Policy in Regards to Children

PURALIMA does not intend our websites to collect personal information from kids under the age of 13. We urge parents to regularly monitor and supervise their children’s online activities. Although our website is not intended to collect personal information from kids under the age of 13, to review any personal information that your child may have submitted to PURALIMA®, to ask us to delete that information or to stop further use of the information, please submit this information on our contact page.

Access and Opting Out

You are in control of any personal information you give us. If at any time, you want to correct the personal information we have about you, or if you want to change your preferences for contacts from, log in, send us an e-mail or a letter.

PURALIMA®
746 Mill Street East
Wayzata, MN 55391
(952) 855-8400

PURALIMA Website Security

We take reasonable steps to maintain physical, technical and administrative security of personal information you provide to us. Although we take these steps to safeguard your personal information, no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. In addition, although we generally obligate third parties who support our websites and their related offers or other programs to use any personal information only for the purpose of performing their work, we do not control such third parties’ website or other security measures.

In the event you send PURALIMA® an e-mail, please remember that the e-mail is not necessarily secured against interception by another party.  So if you do not want any sensitive personal information to be subject to this risk, please contact us by mail or telephone at:

Loyalty Program

Introduction

The PURALIMA® Loyalty Program (“Program”) is a United States loyalty program offered at the sole discretion of PURALIMA, LLC, hereinafter referred to as “Us,” “We” or “Our,” at PURALIMA locations throughout the United States (“PURALIMA Store(s)”) participating.

At Our sole discretion, We have the right to modify, add or delete all or any portion of the Program rules, terms, conditions, benefits or rewards, at any time, with or without notice, even though such changes may affect the value of Rewards and Qualified Transactions already accumulated, the value of the rewards and/or the time for redemption.

Membership and Eligibility

You can sign up to be a Program participant (“Participant”) by downloading the PURALIMA digital application (the “Application”) on the Apple App Store or Google App Store.

Participants must:

(a) Be at least thirteen (13) years of age;

(b) Be a resident of the United States (including United States territories); and,

(c) Provide a valid mailing address and valid email address at the time of enrollment.

Each Participant may only have one account within the Application and with which it participates with the Program.

Additionally, by participating in the Program, a Participant acknowledges that he/she agrees to PURALIMA’s Privacy Policy and Terms of Use, which can be viewed at www.puralima.com

Earning Rewards

In order to earn a reward (“Reward”), a Participant must identify himself/herself as a rewards member by utilizing the Application each time the Participant completes a Qualified Transaction (defined below) in a PURALIMA Store or when ordering online or digitally.

Participants will earn a point for every dollar spent on food and non-alcoholic beverage. The Reward will be a designated free menu item that we determine from time to time, up to a maximum value $15 retail value.

Qualified Transactions” are food and beverage purchases at or from a PURALIMA Store, and using the Application at the time of purchase, excluding sales tax and shipping, Reward redemption, purchases made prior to enrollment, gift cards, returned merchandise, refunds, online services, service items, warranties, and gift certificates. 

Redeeming Rewards

Rewards must be redeemed within 60 days after obtaining a Reward prior to expiration. A Reward can only be redeemed in one transaction. 

Rewards cannot be redeemed for gift cards, gift certificates, store credit, sales tax, prior purchases. Rewards have no cash value and neither cash nor store credit will be paid for unused portions of the Reward. Rewards are not transferable and Participants can only redeem Rewards associated with that Participant’s account. Participants must redeem Rewards prior to or on the expiration date stated on the Reward. The Program reserves the right to change the Rewards expiration date at any time without prior notification.

Point Expiration

All Rewards expire sixty (60) days after the date upon which the Reward was earned or at any other time as We may establish.

Change in Account Information

Participants are responsible for notifying Us of any changes to their information, including mailing address and e-mail address. Our Stores are not responsible for Rewards that are lost, delayed or misdirected digitally, in the mail, by email or otherwise. Account information changes can be made by logging in online or in the Application.

Program End

The Program has no predetermined termination date and may continue until such time as PURALIMA Stores, in Our sole discretion, elect to designate a termination date. Our Stores reserve the right to modify or end the Program, or any part of the Program, at any time without providing written notice to you.

Abuse of the Program (for example, by a Participant failing to follow the Terms and Conditions, allowing others to use the Participant’s membership number or other improper conduct as determined by PURALIMA Stores (in Our sole discretion) may result in termination of that Participant’s membership and disqualify that Participant from future Program participation.

Additional Terms

Modification of the Terms and Conditions may only be made in writing by an authorized representative of Our Stores. All interpretations of the Terms and Conditions will be at the sole discretion of Us and such interpretations are binding on Participants. Rewards may be subject to federal, state, or other taxes and such taxes are the sole responsibility of the respective Participant.  

The Program participation and its benefits are offered at the sole discretion of Us. Using the Program constitutes the participant’s agreement to the Terms and Conditions of the Program. At its sole discretion, We have the right to modify, add or delete any of the Rewards Program rules, terms, conditions, benefits or rewards, in whole or in part, at any time, with or without notice, even though such changes may affect the value of Rewards and Qualified Transactions already accumulated, the value of the rewards and/or the time for redemption. The Program is a United States program. The laws of the State of Minnesota apply to the Program and these Terms and Conditions without regard to any conflict of law rules that may require the application of the laws of another jurisdiction.  If in any particular state the Program or PURALIMA Stores have to apply for any special license, bonding, permit or other governmental regulatory approval, the Program will be void in that particular state.  Participation in the Program is void if prohibited by law in the jurisdiction in which the prospective Participant resides.

PURALIMA®
746 Mill Street East
Wayzata, MN 55391
(952) 855-8400